Shipping policy

Due to COVID-19, the shipping time will be longer than usual. Thanks for your understanding and waiting!

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of order delivery is divided into two parts:

Processing time: 1-5 business days

Shipping fees are calculated based on the total purchase price, we offer free Postal Shipping over the US $150.

United States (except Puerto Rico, Virgin Islands, Guam, Alaska, Hawaii, Northern Mariana Islands )

Standard shipping (shipping time: 10~20 business days)
Order price bellow $79.00 - Shipping fee is $7.99
Standard shipping (shipping time: 10~20 business days)
Order price from $79.00 - $150 - Shipping fee is $9.99
Free Shipping (shipping time: 10~20 business days) the order amount is above $150 - Shipping: $0

Canada

Standard shipping (shipping time: 10~20 business days)
Order price bellow $79.00 - Shipping fee is $7.99
Standard shipping (shipping time: 10~20 business days)
Order price from $79.00 - $150 - Shipping fee is $9.99
Free Shipping (shipping time: 10~20 business days) the order amount is above $150 - Shipping: $0

United Kingdom

Standard shipping (shipping time: 10~20 business days)
Order price bellow $79.00 - Shipping fee is $7.99
Standard shipping (shipping time: 10~20 business days)
Order price from $79.00 - $150 - Shipping fee is $9.99
Free Shipping (shipping time: 10~20 business days) the order amount is above $150 - Shipping: $0



For example, if you order a jacket, it will need 1-5 business days of processing time and You can expect to receive it in 10-20 business days.

To make this possible, we have partnered with various merchants and product artisans worldwide who offer only the best quality products at the best value for your money.

We make sure that you get the most out of every purchase you make with us. Shop from anywhere in the world and we will ship them to you!

Shipping usually takes up to 1 to 3 weeks but may also arrive earlier or later, depending on where you and your products merchant is located. You can always track them using the tracking number provided in your order here.

Tracked shipping rates are also estimated at checkout, depending on the location of our partners so shipping rates may vary for each item.

Please also take note that processing of your orders may take around 1 to 5 business days, so kindly add the processing time period to your shipping estimate. Orders to countries like Asia/Australia/US may arrive earlier, while it may take a while to countries like Mexico/Canada. Courier services will also vary depending on your provided shipping address.

We may also have to consider uneventful circumstances such as natural disasters, holidays, poor weather conditions, etc. that may cause shipping delays for your order. Only for these reasons are we unable to guarantee the exact delivery time of your order. Other than this, you may rest assured that your package is surely on its way to you!

Import taxes and duties
Some countries/regions outside the United States have already charged a 10% tax at the time of checkout, and the courier company will no longer charge from customers. (Such as UK and EU 27 countries: Austria, Belgium, Bulgaria, Hungary, Germany, Greece, Denmark, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Finland, France, Croatia, Czech Republic, Sweden and Estonia)
Except mentioned above countries, if others need to pay import taxes, customs duties and related customs fees for imports. These fees (if applicable) are determined and collected by the customs of the destination country. For more detailed information on charges, please contact your local customs directly.

(*There is a different processing time for different items. You can check the processing time from the product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)

If you have any further questions, please contact our customer services 

Call us: +86 13580385826

Mail Us at : service@mardenshop.com.

 

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